Collect everything you work for.

You create your account and get all of Nerela for 14 days — scheduling, patients, session notes, invoicing and a public booking page. We never ask for a card. When the 14 days end, nothing is charged automatically: if you want to continue, you start the subscription yourself from Billing.

No. Not to create the account, and not during the 14 days. You only enter payment details the day you decide to subscribe — and if you never do, there's no charge and no renewal to cancel.

See the price shown in the plans above for the Professional and Centre plans, and how much each extra practitioner adds to the Centre plan. Paying annually saves 20% on either plan. No lock-in.

It depends on your own session rate. Avoiding just one no-show a month can already cover several times the Professional plan price shown above. And one no-show a month is a conservative estimate — plug in your own numbers on the calculator and see what it comes to.

The Centre plan price shown above already includes 3 practitioners, plus the per-practitioner add-on price for each extra one — so a centre of 5 pays the Centre plan price plus 2 extra practitioners. Paying annually reduces the total further.

Yes. You import them from a CSV file and, if you'd rather, we do it with you: we set up your schedule, session types and the import in one working session. You talk to the people building Nerela, not a random support ticket.

New Zealand doesn't currently require certified e-invoicing for psychologists, neither B2B nor B2C. Nerela issues a PDF invoice-receipt with automatic sequential numbering, your tax details, your patient's, and the session amount. Each invoice is chained to the previous one with a SHA-256 hash: edit an old one and the chain breaks, visibly. GST registration is a matter to confirm with your own accountant, based on the threshold Inland Revenue sets, independent of Nerela.

The receipt is issued by Nerela with whatever the insurer or ACC asks for, and the patient (or you, as a registered ACC provider) submits the claim separately. You save the insurer on the patient record and the receipt comes out complete the first time, which is where most reimbursements get lost. Nerela doesn't manage ACC billing directly — it helps you keep the clinical record and schedule behind that claim organised. See our guide to ACC Sensitive Claims.

Each session creates its own invoice with its own payment link, which is exactly how a psychologist bills: a session that didn't happen isn't charged, and you don't need to remember to pause anything when a patient is on holiday. The patient pays by card from their phone in twenty seconds and the invoice marks itself as paid.

Encrypted in transit and at rest, hosted in the European Union, with automatic backups. Each account only ever reaches its own data, with isolation enforced at the database level itself. New Zealand's Privacy Act 2020 applies to how you handle that data, with the Office of the Privacy Commissioner as the competent authority. You can request export or deletion whenever you like, at no cost.

There are good general allied-health platforms serving the New Zealand market, but we haven't identified another practice-management software built specifically for psychologists as a category. Nerela aims to be the first one built specifically for that.

Today each centre runs on its own account, with its own schedule, team and reports. If you run a group, tell us how you work and we'll build it with you.