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The Nerela blog

Practical guides for running a psychology practice in New Zealand — software, no-shows, pricing, registration and privacy.

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ToolCost of missed appointments calculatorSee what no-shows are really costing your practice every year, and download a personalised PDF report.

Choosing software

Choosing softwareBest software for psychologists in New Zealand: an honest comparison (2026)Halaxy, Cliniko, Zanda and Nerela — an honest look at a small market with mostly imported options.

Starting your practice

Starting your practiceHow to start a private practice as a psychologist in New ZealandThe complete guide: registering with the Board, insurance, privacy, pricing, software and your first clients. Starting your practiceSole trader or company?How each is registered in New Zealand, and the structural trade-offs to discuss with your accountant.

Running your practice

Running your practiceHow to reduce no-shows in a therapy practicePractical strategies: reminders, cancellation policy, online booking and waitlists. Running your practiceHow much should you charge per session in New Zealand?The factors that actually set your rate, and how to review it — without an invented market range. Running your practiceSession notes: what to includeA practical structure for compliant, useful clinical notes — and what to leave off. Running your practiceManaging a full waitlistPriority, communication and turning cancellations into filled slots instead of lost patients.

Compliance & regulation

Compliance & regulationThe New Zealand Psychologists Board: what registration means for your practiceWho the Board is, how it protects the title "psychologist", and what registration involves. Compliance & regulationACC Sensitive Claims: what psychologists need to knowHow ACC funds counselling for survivors of sexual abuse or assault, and how to register as a provider. Compliance & regulationThe Privacy Act 2020: a guide for psychologistsLawful basis, consent, data security, patient rights and the Office of the Privacy Commissioner.