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The Nerela blog

Practical guides for running a psychology or counselling practice in Malaysia — software, no-shows, pricing, LKM/MAHPC registration and PDPA.

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ToolCost of missed appointments calculatorSee what no-shows are really costing your practice every year, and download a personalised PDF report.

Choosing software

Choosing softwareBest software for psychologists in Malaysia: an honest comparison (2026)Zanda, Kiku, Carepatron and Therasoft, and why none is built specifically for psychologists or counsellors here — plus Nerela.

Starting your practice

Starting your practiceHow to start a private practice as a counsellor or psychologist in MalaysiaRegistering with LKM or MAHPC, PDPA, pricing your sessions, choosing software and finding your first clients. Starting your practiceHow to get your first clients as a counsellor in MalaysiaDirectories, referral networks, an online presence and word of mouth, roughly in the order that works.

Running your practice

Running your practiceHow to reduce no-shows in a therapy practice in MalaysiaAutomatic reminders, a clear cancellation policy, online booking and waitlists — and why WhatsApp matters most here. Running your practiceHow much should you charge per session in Malaysia?The factors that actually set your rate, and how to review it — without an invented market number. Running your practiceSession notes: what to includeA practical structure for clinical session notes, and why it matters for compliance. Running your practiceManaging a full waitlistPriority, communication and turning cancellations into filled slots instead of lost patients.

Compliance & regulation

Compliance & regulationLKM registration for counsellors: what it means for your practiceWhat the Lembaga Kaunselor Malaysia protects, who's on the register today, and who needs to be. Compliance & regulationMAHPC registration for clinical psychologists: the January 2027 deadlineWhat changed under the Allied Health Professions Act 2016, and what to do before the deadline. Compliance & regulationPDPA compliance for psychologists in MalaysiaWhat changed from January 2025, the new rules on cross-border data transfers, and what it means for patient records.