Free tool · Nerela

How much are missed appointments really costing your practice?

Missed appointments aren't just an admin inconvenience — every no-show is an empty chair that doesn't come back, and income that's gone with it. In private practice the maths is real, session by session. Enter your own numbers below and see, in seconds, what no-shows cost your practice every month and every year — then download a personalised PDF.

Your practice, in numbers

Adjust the sliders. Your results update automatically as you go.

Set this to your own average session fee — rates vary widely by registration, location and modality.
The average number of sessions you actually run in a normal week.
The share of booked appointments where the patient doesn't turn up, with no notice.
📉 Reminders measurably cut no-shows. A behaviourally-informed SMS reminder reduced hospital outpatient no-shows by 13% in a health-system trial, and a controlled trial in mental health settings (Kaiser Permanente) found an 11% drop from a single extra text — with combined email, SMS and WhatsApp reminders reported to cut no-shows by up to 50% in other health-service studies.Sources: gov.ie, Department of Health · The Permanente Journal, 2022
After holidays and time off.

What this is costing you

Estimate based on the numbers you entered.

Estimated annual cost of missed appointments
—
—
Sessions missed per week
—
Working weeks lost per year
—
worth of empty chairs, added up

What you could do about it

Download your PDF report

We'll put together a short report with your own numbers and what closing this gap could be worth over a year. Enter your email to download it.

Please enter a valid email address.
Start free →
✅ Report generated! If the download didn't start, check your browser's downloads.

Nerela closes this gap on its own, every week

One avoided no-show a month already covers most of the Professional plan.

Want the strategies behind the numbers? Read how to reduce no-shows in a therapy practice or see how the software options for psychologists in Malaysia compare.