Free tool · Nerela

How much are missed appointments really costing your practice?

Missed appointments aren't just a hospital-waiting-list problem — every no-show is a slot that doesn't come back, in the public system and in private practice alike. Enter your own numbers below and see, in seconds, what no-shows cost your practice every month and every year — then download a personalised PDF.

Your practice, in numbers

Adjust the sliders. Your results update automatically as you go.

Average fee per session 113 AUD

Set this to your own session fee.

Sessions you hold per week 20

The average number of sessions you actually run in a normal week.

No-show rate 12%

The share of booked appointments where the patient doesn't turn up, with no notice.

📉 Reminders measurably cut no-shows. A controlled trial in mental health settings (Kaiser Permanente) found an 11% drop in no-shows after sending a single additional reminder text.Source: The Permanente Journal, 2022

Weeks you work per year 46

After holidays and time off.

What this is costing you

Estimate based on the numbers you entered.

Estimated annual cost of missed appointments

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Sessions missed per week

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Working weeks lost per year

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worth of empty chairs, added up

What you could do about it

Download your PDF report

We'll put together a short report with your own numbers and what closing this gap could be worth over a year. Enter your email to download it.

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Nerela closes this gap on its own, every week

One avoided no-show a month already covers most of the Professional plan.

Start free — 14 days, no card Questions? Chat on WhatsApp

Want the strategies behind the numbers? Read how to reduce no-shows in a therapy practice or see how the software options for psychologists in Australia compare.