Free tool · Nerela

How much are missed appointments really costing your practice?

Missed appointments aren't just an NHS waiting-list problem — in private practice the maths is just as real, session by session, and it adds up fast. Enter your own numbers below and see, in seconds, what no-shows cost your practice every month and every year — then download a personalised PDF.

Your practice, in numbers

Adjust the sliders. Your results update automatically as you go.

Session fees vary by qualification, location and format — adjust the slider to match your own rate.
The average number of sessions you actually run in a normal week.
The share of booked appointments where the patient doesn't turn up, with no notice.
📉 Reminders measurably cut no-shows. A controlled trial in mental health settings (Kaiser Permanente) found an 11% drop in no-shows from a single extra text message, with combined email, SMS and WhatsApp reminders reported to cut no-shows by up to 50% in other health-service studies.Source: The Permanente Journal, 2022
After holidays and time off.

What this is costing you

Estimate based on the numbers you entered.

Estimated annual cost of missed appointments
—
—
Sessions missed per week
—
Working weeks lost per year
—
worth of empty chairs, added up

What you could do about it

Download your PDF report

We'll put together a short report with your own numbers and what closing this gap could be worth over a year. Enter your email to download it.

Please enter a valid email address.
Start free →
✅ Report generated! If the download didn't start, check your browser's downloads.

Nerela closes this gap on its own, every week

One avoided no-show a month already covers most of the Professional plan.

Want the strategies behind the numbers? Read how to reduce no-shows in a therapy practice or see how the software options for psychologists in the UK compare.