Free tool · Nerela

How much are missed appointments really costing your practice?

Every missed appointment is a slot that doesn't come back and, for the client, a break in continuity of care. In private practice the maths is real, session by session. Enter your own numbers below and see, in seconds, what no-shows cost your practice every month and every year — then download a personalised PDF.

Your practice, in numbers

Adjust the sliders. Your results update automatically as you go.

Average fee per session 99 SGD

Enter what you typically charge for a session — this varies widely across practices in Singapore.

Sessions you hold per week 20

The average number of sessions you actually run in a normal week.

No-show rate 12%

The share of booked appointments where the client doesn't turn up, with no notice.

📉 Reminders measurably cut no-shows. A controlled trial in mental health settings (Kaiser Permanente) found an 11% drop in no-shows from a single additional text reminder, with combined email, SMS and messaging-app reminders reported to cut no-shows by up to 50% in other health-service studies.Source: The Permanente Journal, 2022

Weeks you work per year 46

After leave and time off.

What this is costing you

Estimate based on the numbers you entered.

Estimated annual cost of missed appointments

—

Sessions missed per week

—

Working weeks lost per year

—

worth of empty chairs, added up

What you could do about it

Download your PDF report

We'll put together a short report with your own numbers and what closing this gap could be worth over a year. Enter your email to download it.

Please enter a valid email address.

Start free →

✅ Report generated! If the download didn't start, check your browser's downloads.

Nerela closes this gap on its own, every week

Automatic reminders by email and WhatsApp the day before, a public booking page that fills gaps at 11pm on a Sunday, and no-shows valued every month in Reports — so you're never guessing what an empty chair is worth. Avoiding no-shows adds up fast once you see your own number.

Start free — 14 days, no card Questions? Chat on WhatsApp

Want the strategies behind the numbers? Read how to reduce no-shows in a therapy practice or see how the software options for psychologists in Singapore compare.